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Hotel Outside Area - Winter 9

Travel insurance

Our tip: Make your vacation safe – cancellation without risk

In order to compensate for possible financial losses in the event of a cancellation due to sickness, an accident or unemployment - also within your family - we recommend the products of our partner ERGO-Reiseversicherung ( ERGO travel insurance AG ), the market leader amongst travel insurance companies in Germany.


Make provisions now and get travel insurance >>



In case of complaints related to the insurance mediation you can contact the Versicherungsombudsmann e.V. (arbitration agency):
Versicherungsombudsmann e.V.
P.O.Box: 080632, 10006 Berlin
Fon: 0800 3696000
Fax: 0800 3699000

Consumer Information

Mandatory information according to the Regulation (EU) No 524/2013 of the European Parliament and of the Council:

Follow this link to the website of the European Commission’s entity for online dispute resolution for consumer disputes: - further information is available if you follow the link. Should you have any initial questions concerning a potential dispute resolution, please email us at

The company does not undertake any dispute resolution proceedings at a consumer-enforcement agency.

Do you have questions or would like to book by phone?
Give us a call: +49 37752 - 560
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